Service Desk skills and configs

Start with one useful task

Try a practical example

Open the first skill below, review its source, and follow its client installation steps. Then use this synthetic prompt in a new chat.

Use support-triage with this synthetic ticket: SSO sign-in loops back to login. One user reports it; other users are untested. No error code or logs supplied. Draft a customer reply, internal handoff, and missing evidence. Do not assume a root cause or take actions.

What to review: A reply with safe diagnostic questions, a factual handoff, and an explicit list of unknowns.

Outputs vary by model. Review the draft before using it; this exercise does not connect to your systems or authorize changes.

Choose a skill or a configuration template

Skills provide instructions for a compatible agent. The starter skill linked above includes an example input, expected output, and client setup instructions. Follow the individual file’s tested client versions and prerequisites before use.

Configs describe agent capabilities for review in Foo Guard. They need runtime wiring before they can operate as an integration. Review requested access, adapt the file to your task, and scan your changes.